DCX Drones FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
What types of drones do you offer?
DCX Unlimited offers a wide range of drones, including beginner-friendly models, high-performance options, camera drones, and premium accessories. Whether you’re just getting started or an experienced pilot, there’s a drone for you.
How can I track my order?
Once your order has shipped, you’ll receive a tracking number by email. You can use that number to follow your shipment either on our website or directly through the carrier.
What is your return policy?
Returns are accepted within 30 days of purchase for eligible items, provided they are in their original condition and packaging. Please contact our support team for full return instructions.
Do you offer international shipping?
Yes, we ship to select international locations. Shipping costs and delivery times vary by destination. For more information, please review our shipping policy.
How do I get support for my drone?
Our customer support team is available via email and phone. We can guide you through troubleshooting and provide assistance with any technical issues.
Do you run promotions or special offers?
Yes, we regularly run special promotions. To stay updated, sign up for our newsletter or follow DCX Unlimited on social media.
Do I need to register my drone?
Drone registration requirements vary depending on your location. Please check your local aviation authority’s regulations. Additional guidance is available on our website.
Can I customise my drone?
Some models offer customisation options. Please contact us directly for details on available upgrades and pricing.
What warranty is included?
All DCX drones include a 2-year limited warranty covering manufacturing defects. Full terms are available on our warranty page.
How can I contact customer service?
You can reach our support team through the Contact Us page on our website. We’re here to help with any questions or concerns.